Epiphan 3-Year SupportPlan+ (Plus) For Pearl Mini

Epiphan 3-Year SupportPlan+ (Plus) For Pearl Mini adds two years of support and warranty coverage to the complimentary first year provided with the Epiphan Video Pearl Mini Live Video Production System. Coverage runs for a total of three years from the original Pearl Mini shipping date and is available for purchase at any time during the first year.

For broadcast engineers and AV teams relying on Pearl Mini in production, streaming, or recording environments, SupportPlan+ extends access to technical assistance beyond the initial coverage period. The plan includes priority and remote support, free phone support, firmware upgrades, advanced 30-day replacement, and a limited warranty covering repair and replacement.

Highlights

• Three years of support and warranty – extends the complimentary first-year Pearl Mini coverage by an additional two years
• Priority and remote support – provides extended technical assistance throughout the three-year support period
• Free phone support – gives Pearl Mini users direct access to technical support
• Advanced 30-day replacement – adds replacement coverage for supported Pearl Mini hardware
• Free firmware upgrades – provides access to available firmware updates during the coverage period

Quick Specs & Uses

• Product type: Extended support and warranty plan
• Compatibility: Epiphan Video Pearl Mini Live Video Production System
• Total coverage period: 3 years
• Coverage start date: Original Pearl Mini shipping date
• Purchase window: Any time during the first year
• Priority and remote support: Included for 3 years
• Phone support: Included
• Advanced replacement: 30-day replacement coverage
• Firmware upgrades: Included
• Limited warranty: Covers repair and replacement for a total of 3 years

Why It Helps

Pearl Mini may remain part of a production workflow long after its complimentary first year of coverage has ended. SupportPlan+ extends that service window to three years, giving engineering teams continued access to phone, priority, and remote technical support when troubleshooting is required.

The advanced 30-day replacement provision adds another layer of protection for active production systems. Combined with the limited warranty covering repair and replacement, it gives teams a defined support path when eligible Pearl Mini hardware develops a problem during the coverage period.

Coverage is calculated from the original Pearl Mini shipping date rather than the date the plan is purchased. Because SupportPlan+ can be added at any time during the first year, teams can secure the extended coverage while the original support period is still active.

System Characteristics

• Pearl Mini-specific coverage applies only to the Epiphan Video Pearl Mini Live Video Production System
• Three-year total support period combines the first complimentary year with two additional years of coverage
• Priority and remote support remain available throughout the extended support period
• Free phone support provides direct technical assistance for supported Pearl Mini systems
• Advanced 30-day replacement provides additional replacement coverage for eligible hardware
• Limited warranty covers repair and replacement for a total of three years
• Free firmware upgrades are included as part of the support plan
• Coverage begins at shipment and is measured from the original Pearl Mini shipping date

What's In The Box

• 1 x Epiphan 3-Year SupportPlan+ (Plus) For Pearl Mini

Trusted Seller

Coremicro supplies professional AV, broadcast, conferencing, collaboration, camera, and production equipment for installed and portable workflows.