Epiphan 3-Year SupportPlan For Pearl Mini

Epiphan 3-Year SupportPlan For Pearl Mini extends the complimentary first year of support and warranty coverage for the Epiphan Video Pearl Mini Live Video Production System by an additional two years. Coverage runs for a total of three years from the original shipment date of the Pearl Mini.

For broadcast engineers, AV teams, and production departments using Pearl Mini as part of a live video workflow, the plan provides a longer service window for technical support and hardware coverage. It includes free phone support, advanced 30-day replacement, firmware upgrades, and a limited warranty covering repair and replacement for the supported three-year period.

Highlights

• Three years of support and warranty – extends the complimentary first-year coverage by an additional two years
• Coverage specifically for Pearl Mini – intended for the Epiphan Video Pearl Mini Live Video Production System
• Free phone support – provides direct technical assistance during the support period
• Advanced 30-day replacement – adds replacement coverage for eligible Pearl Mini hardware
• Free firmware upgrades – keeps supported systems eligible for available Pearl Mini firmware updates

Quick Specs & Uses

• Product type: Extended support and warranty plan
• Supported product: Epiphan Video Pearl Mini Live Video Production System
• Total coverage period: 3 years
• Purchase window: Any time during the first year
• Coverage start date: Original Pearl Mini shipment date
• Phone support: Included
• Advanced replacement: 30-day replacement coverage
• Firmware upgrades: Included

Why It Helps

A Pearl Mini may remain in service well beyond its first year, particularly in fixed production, streaming, and AV installations. Extending the support period to three years gives engineering teams a longer window for technical assistance and warranty coverage without changing the production hardware already in place.

The advanced 30-day replacement provision is useful when a covered hardware problem affects an active workflow. Combined with the limited warranty for repair and replacement, it provides an additional layer of support for teams that depend on Pearl Mini for recurring live production work.

Coverage begins from the Pearl Mini's original shipment date rather than the date the plan is purchased. The SupportPlan can be purchased at any time during the first year, so production teams can add the extended coverage while the initial complimentary support period is still active.

System Characteristics

• Pearl Mini-specific coverage applies to the Epiphan Video Pearl Mini Live Video Production System
• Three-year total coverage combines the complimentary first year with two additional years of support and warranty
• Free phone support provides technical assistance throughout the supported period
• Advanced 30-day replacement provides additional hardware replacement coverage
• Limited warranty covers repair and replacement for a total of three years
• Free firmware upgrades are included as part of the support plan
• Coverage begins at shipment and runs from the original shipping date of the Pearl Mini

What's In The Box

• 1 x Epiphan 3-Year SupportPlan For Pearl Mini

Trusted Seller

This support plan is intended for professional Pearl Mini deployments where extended technical support, warranty coverage, firmware access, and replacement protection are important for maintaining dependable live video production workflows.