Epiphan 3-Year SupportPlan Basic For Pearl Nano

Epiphan 3-Year SupportPlan Basic For Pearl Nano extends the standard one-year Pearl Nano support plan with up to two additional years of phone support and warranty coverage. The plan can be purchased at any time during the first year of Pearl Nano ownership, giving production teams a straightforward way to extend support beyond the original coverage period.

For broadcast engineers and AV teams keeping Pearl Nano systems in regular production, the plan adds longer-term technical and hardware coverage without changing the installed equipment. It includes three-year phone support, a three-year limited warranty, advanced product replacement, and free firmware upgrades.

Highlights

• Extended support coverage – adds two years to the standard one-year Pearl Nano support plan
• Three-year phone support – extends access to technical support for up to three years
• Three-year limited warranty – provides longer warranty coverage for the supported Pearl Nano
• Advanced product replacement – included as part of the support plan
• Free firmware upgrades – provides access to available firmware upgrades during supported use

Quick Specs & Uses

• Product type: Extended support plan
• Supported product: Epiphan Pearl Nano
• Support extension: Adds 2 years to the standard 1-year support plan
• Phone support: Up to 3 years
• Limited warranty: Up to 3 years
• Advanced product replacement: Included
• Firmware upgrades: Free firmware upgrades included
• Purchase window: Can be added anytime within the first year of Pearl Nano ownership

Why It Helps

Production hardware can remain in service well beyond its original first-year support period. Extending Pearl Nano coverage gives engineering teams a longer window for phone support and warranty assistance while keeping the existing hardware in the workflow.

The plan can be purchased at any point during the first year of ownership. The total remaining coverage depends on how much time is left on the original first-year plan when the additional support is added, with coverage extending up to three years in total.

Advanced product replacement and free firmware upgrades add further value for teams maintaining Pearl Nano systems over a longer service period. Together with the extended warranty and phone support, these features provide a broader support package for ongoing production use.

System Characteristics

• Two-year support extension adds coverage beyond the standard one-year Pearl Nano support plan
• Three-year phone support provides extended access to technical assistance
• Three-year limited warranty extends hardware warranty coverage
• Advanced product replacement is included with the support plan
• First-year purchase eligibility allows the plan to be added anytime during the first year of ownership
• Free firmware upgrades are included as part of the support coverage

What's In The Box

• 1 x Epiphan 3-Year SupportPlan Basic For Pearl Nano

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Coremicro supplies professional AV, broadcast, conferencing, collaboration, camera, and production equipment for installed and portable workflows.