{"product_id":"epiphan-3-year-supportplan-plus-for-pearl-mini","title":"Epiphan 3-Year SupportPlan+ (Plus) For Pearl Mini","description":"\u003cdiv class=\"product-description\"\u003e\n  \u003cp\u003e\u003cstrong\u003eEpiphan 3-Year SupportPlan+ (Plus) For Pearl Mini\u003c\/strong\u003e adds two years of support and warranty coverage to the complimentary first year provided with the Epiphan Video Pearl Mini Live Video Production System. Coverage runs for a total of three years from the original Pearl Mini shipping date and is available for purchase at any time during the first year.\u003c\/p\u003e\n\n  \u003cp\u003eFor broadcast engineers and AV teams relying on Pearl Mini in production, streaming, or recording environments, SupportPlan+ extends access to technical assistance beyond the initial coverage period. The plan includes priority and remote support, free phone support, firmware upgrades, advanced 30-day replacement, and a limited warranty covering repair and replacement.\u003c\/p\u003e\n\n  \u003ch3\u003eHighlights\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree years of support and warranty\u003c\/strong\u003e – extends the complimentary first-year Pearl Mini coverage by an additional two years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePriority and remote support\u003c\/strong\u003e – provides extended technical assistance throughout the three-year support period\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree phone support\u003c\/strong\u003e – gives Pearl Mini users direct access to technical support\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced 30-day replacement\u003c\/strong\u003e – adds replacement coverage for supported Pearl Mini hardware\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree firmware upgrades\u003c\/strong\u003e – provides access to available firmware updates during the coverage period\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eQuick Specs \u0026amp; Uses\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eProduct type\u003c\/strong\u003e: Extended support and warranty plan\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCompatibility\u003c\/strong\u003e: Epiphan Video Pearl Mini Live Video Production System\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eTotal coverage period\u003c\/strong\u003e: 3 years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCoverage start date\u003c\/strong\u003e: Original Pearl Mini shipping date\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePurchase window\u003c\/strong\u003e: Any time during the first year\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePriority and remote support\u003c\/strong\u003e: Included for 3 years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePhone support\u003c\/strong\u003e: Included\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced replacement\u003c\/strong\u003e: 30-day replacement coverage\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFirmware upgrades\u003c\/strong\u003e: Included\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eLimited warranty\u003c\/strong\u003e: Covers repair and replacement for a total of 3 years\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhy It Helps\u003c\/h3\u003e\n  \u003cp\u003ePearl Mini may remain part of a production workflow long after its complimentary first year of coverage has ended. SupportPlan+ extends that service window to three years, giving engineering teams continued access to phone, priority, and remote technical support when troubleshooting is required.\u003c\/p\u003e\n\n  \u003cp\u003eThe advanced 30-day replacement provision adds another layer of protection for active production systems. Combined with the limited warranty covering repair and replacement, it gives teams a defined support path when eligible Pearl Mini hardware develops a problem during the coverage period.\u003c\/p\u003e\n\n  \u003cp\u003eCoverage is calculated from the original Pearl Mini shipping date rather than the date the plan is purchased. Because SupportPlan+ can be added at any time during the first year, teams can secure the extended coverage while the original support period is still active.\u003c\/p\u003e\n\n  \u003ch3\u003eSystem Characteristics\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePearl Mini-specific coverage\u003c\/strong\u003e applies only to the Epiphan Video Pearl Mini Live Video Production System\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree-year total support period\u003c\/strong\u003e combines the first complimentary year with two additional years of coverage\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePriority and remote support\u003c\/strong\u003e remain available throughout the extended support period\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree phone support\u003c\/strong\u003e provides direct technical assistance for supported Pearl Mini systems\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced 30-day replacement\u003c\/strong\u003e provides additional replacement coverage for eligible hardware\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eLimited warranty\u003c\/strong\u003e covers repair and replacement for a total of three years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree firmware upgrades\u003c\/strong\u003e are included as part of the support plan\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCoverage begins at shipment\u003c\/strong\u003e and is measured from the original Pearl Mini shipping date\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhat's In The Box\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\u003cstrong\u003e1 x Epiphan 3-Year SupportPlan+ (Plus) For Pearl Mini\u003c\/strong\u003e\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eTrusted Seller\u003c\/h3\u003e\n  \u003cp\u003e\u003cstrong\u003eCoremicro\u003c\/strong\u003e supplies professional AV, broadcast, conferencing, collaboration, camera, and production equipment for installed and portable workflows.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Epiphan Video","offers":[{"title":"Default Title","offer_id":47470400536738,"sku":"ESP1451","price":1125.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0580\/0860\/0738\/files\/EPIPHANESP1451.jpg?v=1787231889","url":"https:\/\/www.coremicro.com\/products\/epiphan-3-year-supportplan-plus-for-pearl-mini","provider":"COREMICRO.COM","version":"1.0","type":"link"}