{"product_id":"epiphan-3-year-supportplan-for-pearl-mini","title":"Epiphan 3-Year SupportPlan For Pearl Mini","description":"\u003cdiv class=\"product-description\"\u003e\n  \u003cp\u003e\u003cstrong\u003eEpiphan 3-Year SupportPlan For Pearl Mini\u003c\/strong\u003e extends the complimentary first year of support and warranty coverage for the Epiphan Video Pearl Mini Live Video Production System by an additional two years. Coverage runs for a total of three years from the original shipment date of the Pearl Mini.\u003c\/p\u003e\n\n  \u003cp\u003eFor broadcast engineers, AV teams, and production departments using Pearl Mini as part of a live video workflow, the plan provides a longer service window for technical support and hardware coverage. It includes free phone support, advanced 30-day replacement, firmware upgrades, and a limited warranty covering repair and replacement for the supported three-year period.\u003c\/p\u003e\n\n  \u003ch3\u003eHighlights\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree years of support and warranty\u003c\/strong\u003e – extends the complimentary first-year coverage by an additional two years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCoverage specifically for Pearl Mini\u003c\/strong\u003e – intended for the Epiphan Video Pearl Mini Live Video Production System\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree phone support\u003c\/strong\u003e – provides direct technical assistance during the support period\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced 30-day replacement\u003c\/strong\u003e – adds replacement coverage for eligible Pearl Mini hardware\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree firmware upgrades\u003c\/strong\u003e – keeps supported systems eligible for available Pearl Mini firmware updates\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eQuick Specs \u0026amp; Uses\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eProduct type\u003c\/strong\u003e: Extended support and warranty plan\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSupported product\u003c\/strong\u003e: Epiphan Video Pearl Mini Live Video Production System\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eTotal coverage period\u003c\/strong\u003e: 3 years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePurchase window\u003c\/strong\u003e: Any time during the first year\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCoverage start date\u003c\/strong\u003e: Original Pearl Mini shipment date\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePhone support\u003c\/strong\u003e: Included\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced replacement\u003c\/strong\u003e: 30-day replacement coverage\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFirmware upgrades\u003c\/strong\u003e: Included\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhy It Helps\u003c\/h3\u003e\n  \u003cp\u003eA Pearl Mini may remain in service well beyond its first year, particularly in fixed production, streaming, and AV installations. Extending the support period to three years gives engineering teams a longer window for technical assistance and warranty coverage without changing the production hardware already in place.\u003c\/p\u003e\n\n  \u003cp\u003eThe advanced 30-day replacement provision is useful when a covered hardware problem affects an active workflow. Combined with the limited warranty for repair and replacement, it provides an additional layer of support for teams that depend on Pearl Mini for recurring live production work.\u003c\/p\u003e\n\n  \u003cp\u003eCoverage begins from the Pearl Mini's original shipment date rather than the date the plan is purchased. The SupportPlan can be purchased at any time during the first year, so production teams can add the extended coverage while the initial complimentary support period is still active.\u003c\/p\u003e\n\n  \u003ch3\u003eSystem Characteristics\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePearl Mini-specific coverage\u003c\/strong\u003e applies to the Epiphan Video Pearl Mini Live Video Production System\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree-year total coverage\u003c\/strong\u003e combines the complimentary first year with two additional years of support and warranty\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree phone support\u003c\/strong\u003e provides technical assistance throughout the supported period\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced 30-day replacement\u003c\/strong\u003e provides additional hardware replacement coverage\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eLimited warranty\u003c\/strong\u003e covers repair and replacement for a total of three years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree firmware upgrades\u003c\/strong\u003e are included as part of the support plan\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCoverage begins at shipment\u003c\/strong\u003e and runs from the original shipping date of the Pearl Mini\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhat's In The Box\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\u003cstrong\u003e1 x Epiphan 3-Year SupportPlan For Pearl Mini\u003c\/strong\u003e\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eTrusted Seller\u003c\/h3\u003e\n  \u003cp\u003eThis support plan is intended for professional Pearl Mini deployments where extended technical support, warranty coverage, firmware access, and replacement protection are important for maintaining dependable live video production workflows.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Epiphan Video","offers":[{"title":"Default Title","offer_id":47470381170850,"sku":"ESP1450","price":937.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0580\/0860\/0738\/files\/EPIPHANESP1450.jpg?v=1787231826","url":"https:\/\/www.coremicro.com\/products\/epiphan-3-year-supportplan-for-pearl-mini","provider":"COREMICRO.COM","version":"1.0","type":"link"}