{"product_id":"epiphan-3-year-supportplan-basic-for-pearl-2","title":"Epiphan 3-Year SupportPlan Basic  For Pearl-2","description":"\u003cdiv class=\"product-description\"\u003e\n  \u003cp\u003e\u003cstrong\u003eEpiphan 3-Year SupportPlan Basic For Pearl-2\u003c\/strong\u003e extends the standard one-year warranty on an Epiphan Pearl-2 to a full three years. The plan adds longer-term phone support, firmware upgrades, and advanced product replacement for covered Pearl-2 systems.\u003c\/p\u003e\n\n  \u003cp\u003eFor broadcast engineers and AV teams keeping Pearl-2 hardware in regular service, the added coverage gives the system a longer support window beyond the original first year. The plan includes three years of phone support and free firmware upgrades while also expanding the replacement process for eligible hardware issues.\u003c\/p\u003e\n\n  \u003ch3\u003eHighlights\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree-year warranty coverage\u003c\/strong\u003e – extends the original Pearl-2 warranty from one year to three years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree-year phone support\u003c\/strong\u003e – provides extended access to technical assistance\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced product replacement\u003c\/strong\u003e – adds an expanded replacement option for covered hardware\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree firmware upgrades\u003c\/strong\u003e – includes available firmware updates during the support period\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePearl-2-specific coverage\u003c\/strong\u003e – intended for supported Epiphan Pearl-2 systems\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eQuick Specs \u0026amp; Uses\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eProduct type\u003c\/strong\u003e: Extended support and warranty plan\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCompatibility\u003c\/strong\u003e: Epiphan Pearl-2\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eTotal warranty period\u003c\/strong\u003e: 3 years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePhone support\u003c\/strong\u003e: 3 years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced product replacement\u003c\/strong\u003e: Included\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFirmware upgrades\u003c\/strong\u003e: Free firmware upgrades included\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eApplication\u003c\/strong\u003e: Extended technical and warranty coverage for Pearl-2 production systems\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhy It Helps\u003c\/h3\u003e\n  \u003cp\u003ePearl-2 systems are often kept in service for longer than the original one-year warranty period. Extending coverage to three years gives engineering teams a longer support window while keeping phone assistance available for technical issues that may come up during regular production use.\u003c\/p\u003e\n\n  \u003cp\u003eThe advanced replacement provision changes the normal replacement path. Under the standard one-year warranty, product replacement is offered only after the defective unit has been received. The extended plan adds advanced product replacement for covered Pearl-2 hardware.\u003c\/p\u003e\n\n  \u003cp\u003eFree firmware upgrades are also included during the support period, giving supported Pearl-2 systems continued access to available updates alongside the extended warranty and phone support coverage.\u003c\/p\u003e\n\n  \u003ch3\u003eSystem Characteristics\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eExtended warranty coverage\u003c\/strong\u003e increases the standard Pearl-2 warranty from one year to three years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eThree-year phone support\u003c\/strong\u003e provides longer access to technical assistance\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAdvanced product replacement\u003c\/strong\u003e expands replacement coverage for eligible Pearl-2 hardware\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFree firmware upgrades\u003c\/strong\u003e are included as part of the support plan\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePearl-2 compatibility\u003c\/strong\u003e keeps the plan focused on supported Epiphan Pearl-2 systems\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhat's In The Box\u003c\/h3\u003e\n  \u003cul\u003e\n    \u003cli\u003e\u003cstrong\u003e1 x Epiphan 3-Year SupportPlan Basic For Pearl-2\u003c\/strong\u003e\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eTrusted Seller\u003c\/h3\u003e\n  \u003cp\u003e\u003cstrong\u003eCoremicro\u003c\/strong\u003e supplies professional AV, broadcast, conferencing, collaboration, camera, and production equipment for installed and portable workflows.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Epiphan Video","offers":[{"title":"Default Title","offer_id":47470400569506,"sku":"ESP1196","price":2249.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0580\/0860\/0738\/files\/EPIPHANESP1196.jpg?v=1787231893","url":"https:\/\/www.coremicro.com\/products\/epiphan-3-year-supportplan-basic-for-pearl-2","provider":"COREMICRO.COM","version":"1.0","type":"link"}